Solutions

Features

Direct integration

Rdentify easily integrates with your live chat and contact centre systems.

Actionable customer risk flags

Our customer risk analysis technology utilises all previous interactions with the operator to identify vulnerable customers.

Risk scores

All our risk scores are provided in real time, helping you deliver positive customer outcomes quickly and effectively.

Visualise your risk data

Our technology performs an in-depth trend analysis of your entire customer base on the Rdentify User Interface.

No data risk

Rdentify will never store your personal data.

When you partner with Rdentify, your business reaps the benefits of:

  • Simple and quick integration
  • Easy to understand risk scores
  • Transparent and configurable models
  • Full auditable analysis